RoomStack Support

RoomStack comes with a starter property called "My Home" already set up, with five common rooms ready to fill — no setup required. Rename it, add or remove rooms, or leave it as-is from the welcome screen.

From there, tap the + button anywhere you see it to start adding items. There's no "right way" to organize — some people do one room at a time, others do a quick pass through the whole house first and add details later.

Tip: You can always reorganize later. Nothing about your starter setup is permanent.

Tap + from Home, Items, or a room, then choose Take Photo, Choose from Library, or Enter manually. Enter a name and choose a room, review the details, then tap Save. Taking a photo alone does not save an item.

Each item can have up to 8 photos. Tap a photo in the editor to reorder it or make it the cover. Tap a photo on the detail screen to view it full screen and pinch or double-tap to zoom.

Use Save & add another during the add-item flow to keep capturing. Value, category, purchase details, and notes can be filled in later.

Open an item, tap the ⋯ menu, then Duplicate. Review the prefilled name, room, category, quantity, value, purchase date, retailer, brand, model, and notes. You can change any of them before saving.

Photos and the serial number start empty so you can add the new item's own. Tap Save to create a separate item, or Cancel to discard the draft. The original item is unchanged. Duplicates count toward the free plan's 25-item limit.

Value is the cost to replace one item today. RoomStack multiplies it by quantity when calculating totals. Items without a value contribute zero and are counted under No value yet on Home.

Tap No value yet for guided catch-up. Enter an amount, then tap Save & Next or Save Value to save it. Skip for now leaves the value unchanged. Closing keeps values you have already saved.

Changing currency in Settings changes the display currency; it does not convert stored amounts.

RoomStack organizes everything in two levels: Properties (a house, a cottage, a storage unit) contain Rooms (Living Room, Garage, etc.), and every item lives in exactly one room.

You can rename, add, or delete properties and rooms anytime from the Places tab. Deleting a property or room that still has items in it will ask what to do with them first — move them somewhere else, or delete them along with the container. Nothing is ever silently lost.

The free plan includes up to 2 properties, each with unlimited rooms. RoomStack Pro removes the cap so you can add as many properties as you like.

Every list — Places, the rooms inside a property, Items, and the items inside a room — has a search box with two buttons beside it.

Search matches as you type. On item lists it looks at names, brands, models, serial numbers, and notes, so a serial number you only half-remember is often enough to find something.

The arrows button sorts. Items can be ordered by recently added, by value, or by name; properties and rooms by name or by value. Your choice sticks — it stays put as you move around the app, and it's still there the next time you open RoomStack.

The lines button filters. On item lists you can narrow by category, by property or room, or show only the items you haven't priced yet. On Places you can filter by property type or room type. Tap the button again to change or clear it.

Tip: a filled-in button means that tool is currently doing something. Sort and filter work together, and search narrows whatever they've already produced.

RoomStack follows your device's Light/Dark setting out of the box. If you'd rather pin it one way, go to Settings → Appearance and choose Light or Dark. Automatic hands the choice back to iOS.

The Items tab can show your things as a photo grid or as a compact list — use the two buttons at the top right of that tab to switch. RoomStack remembers which you prefer.

Both of these are per-device preferences. They aren't part of your inventory, so they don't sync between devices and they aren't included in a backup file.

A photographic list of everything you own is worth keeping to yourself. Settings → Security → Require Face ID puts a lock on the app: it asks for Face ID (or Touch ID, depending on your device) whenever you open RoomStack, and hides your inventory in the app switcher.

It's free, and it's off until you turn it on. RoomStack asks you to authenticate once when you switch it on, so a lock can never be set up by someone who can't open it.

Your device passcode always works as a fallback. If Face ID doesn't recognize you — bad light, sunglasses, a new haircut — tap through to the passcode and you're in. You cannot be locked out of your own inventory.

Switching apps for a moment won't make you unlock again. There's a short grace period, so using the camera, the photo picker, or the share sheet doesn't interrupt you mid-capture.

If the toggle is greyed out, the device has no Face ID, Touch ID, or passcode set up yet — add one in the iOS Settings app first.

Open an item and tap the ⋯ menu in the top-right, then Delete. You'll be asked to confirm before anything is removed.

Changed your mind? Right after deleting, tap Undo in the banner at the bottom of the screen — the item, including all of its photos and details, comes right back.

Open a room, tap the ⋯ menu in the top-right, and choose Delete.

If the room still has items, RoomStack asks what to do with them first: move them all to another room, or delete them along with the room. Nothing is ever lost silently.

Right after deleting, an Undo banner appears at the bottom of the screen so you can bring the room — and everything in it — straight back.

Open a property from the Places tab, tap the ⋯ menu, and choose Delete.

If the property still contains rooms and items, you can move its rooms to another property — keeping them together — or delete the property and everything inside it. Deleting your only remaining property is called out clearly, since it leaves nowhere to file items until you add a new one.

As with items and rooms, an Undo banner appears right after so you can reverse the deletion.

A manual backup is a single file holding your entire inventory — every property, room, and item, with all photos and values. It's free (no Pro needed) and it's the copy you can keep anywhere, safe from anything that happens to your phone.

To back up:
1. Go to Settings → Export a backup file.
2. Tap "Create backup file."
3. Choose where to save it — Files, iCloud Drive, Mail, or AirDrop to another device.
4. Keep a copy somewhere outside your home.

To restore:
1. Go to Settings → Restore from backup.
2. Tap "Choose backup file" and pick a backup you saved earlier.
3. Confirm. Restoring replaces everything currently in RoomStack on this device — ideal for a new phone or a reinstall.

Tip: because restoring replaces what's on the device, export a fresh backup of anything you want to keep before restoring an older one. And back up again whenever you've added a lot of items, so your saved copy stays current.

If iCloud sync is on, restoring also replaces the inventory on your other synced devices. Backup files contain your photos and details; share them only with people you choose.

Backups contain inventory data, not display settings such as currency. After restoring, check Settings → Currency.

iCloud backup & sync is part of RoomStack Pro. Turn it on in Settings to keep a copy of your entire inventory in your own personal iCloud account — encrypted, visible only to you, and kept in sync across every device signed into your Apple ID. We never see this copy; there's no server on our end at all.

If you're not signed into iCloud on your device, this toggle won't do anything until you sign in from your device's system Settings.

You don't need Pro to keep your data safe: exporting a backup file is free. Go to Settings → Export a backup file anytime and save it somewhere else — Files, email, a cloud drive of your choice — then restore it later from Settings → Restore from backup. An inventory that only exists on the device it's protecting isn't much use after a fire or theft.

RoomStack Pro includes PDF and CSV reports. Tap the share icon on Home, a property, or a room. Choose the whole inventory, one property, or one room, then the format and sort order.

PDF layouts include Photo pages, Compact schedule, and Compact with photos. Photo pages can include every photo. CSV includes separate unit-value and total-value columns; total value is unit value multiplied by quantity.

Save the exported report somewhere you can access if your phone or belongings are lost.

If RoomStack can't open your camera, it's almost always because camera access was turned off — either you tapped "Don't Allow" once, or it was turned off in system Settings. RoomStack will show a prompt with a direct link to fix this in Settings → RoomStack → Camera.

You can still add items without the camera — choosing "Enter manually" lets you save an item with just a name, and you can add a photo later once access is restored.

Choosing a photo from your library never needs a separate permission — RoomStack only ever sees the exact photos you pick, nothing else in your library.

When editing or duplicating an item, unavailable camera access opens the photo library instead. You can add photos later from Edit.

RoomStack Pro is a one-time purchase. It unlocks unlimited items and properties, optional iCloud backup & sync, and PDF and CSV reports.

The free plan includes up to 2 properties and 25 items, unlimited rooms, and up to 8 photos per item. Duplication, search, value totals, and manual backup and restore are free. Each duplicate counts as a new item.

After reinstalling or changing devices, use Settings → Restore Purchases with the Apple ID used for the purchase.